Privacy Policy
Your privacy is important to us. This policy explains how HIBHA collects, uses, and protects your personal information.
Last Updated: June 2025 · Effective: June 2025
Information We Collect
When you use our website or make a purchase, we collect the following types of information:
| Category | Examples | When Collected |
|---|---|---|
| Personal Identity | Name, email address, phone number | Account registration, checkout |
| Transaction Data | Purchase history, payment method (type only) | Each order placed |
| Shipping Information | Delivery address, pincode | During checkout |
| Technical Data | IP address, browser type, device info | Automatically on site visit |
| Behavioral Data | Pages visited, products viewed, clicks | Via cookies and analytics |
We do not collect or store complete credit/debit card numbers. Payment information is handled securely by our payment gateway partners.
How We Use Your Information
We use the information we collect to:
- Process and fulfill your orders and send order confirmations
- Communicate about your orders, returns, and account updates
- Send marketing emails (only if you have opted in)
- Personalize your shopping experience and product recommendations
- Improve our website, products, and customer service
- Prevent fraud and maintain the security of our platform
- Comply with legal obligations
We never sell your personal data to third parties. Your information is used solely to provide and improve the HIBHA experience.
Data Security
We implement industry-standard security measures to protect your personal information, including:
- SSL/TLS encryption for all data transmitted to and from our website
- Secure, access-controlled data storage with restricted employee access
- Regular security audits and vulnerability assessments
- PCI-DSS compliant payment processing
While we take every precaution to protect your data, no method of transmission over the internet is 100% secure. We encourage you to use strong passwords and keep your login credentials confidential.
Your Rights
You have the following rights regarding your personal data:
- Access: Request a copy of the personal data we hold about you
- Correction: Request correction of inaccurate or incomplete data
- Deletion: Request deletion of your account and associated personal data
- Opt-out: Unsubscribe from marketing communications at any time
- Data Portability: Receive your data in a structured, machine-readable format
To exercise any of these rights, contact us at support@hibhabags.com. We will respond within 30 days.
Children's Privacy
Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware that a minor has provided us with personal data, we will take immediate steps to delete such information.
Contact Our Privacy Team
For any privacy-related queries, requests, or concerns, please reach out to our Data Protection team:
- Email: support@hibhabags.com
- Phone: +91 86969 90999
- Address: 102, Heritage Plaza, Sardarpura, Jodhpur, Rajasthan - 342003
Privacy Matters
Your Data, Your Rights
We are committed to protecting your personal information and ensuring full transparency in how we use it.