Terms & Conditions
Please read these terms carefully before using HIBHA's website or purchasing our products.
Last Updated: June 2025 · Effective: June 2025
Acceptance of Terms
By accessing or using the HIBHA website (www.hibhaworld.com), browsing our catalog, or making a purchase, you confirm that you are at least 18 years of age and agree to be bound by these Terms & Conditions in their entirety.
If you do not agree to any part of these terms, please discontinue use of the website immediately. Continued use constitutes your acceptance of any updates or amendments.
HIBHA reserves the right to modify these terms at any time without prior notice. Changes are effective upon posting to this page.
Products & Descriptions
All HIBHA products are handcrafted in Jodhpur, Rajasthan. We make every effort to accurately display product colors, dimensions, and materials. However:
- Color may vary slightly due to monitor calibration and lighting conditions.
- Handcrafted items may have minor natural variations — this is a mark of authenticity, not a defect.
- Dimensions are approximate and may vary by ±5% due to the artisan manufacturing process.
- Product images are for illustrative purposes. Actual product may differ slightly.
HIBHA reserves the right to discontinue any product at any time without notice.
Pricing & Payment
All prices are listed in Indian Rupees (INR) and are inclusive of applicable GST unless stated otherwise. Standard shipping is free on orders above ₹999; orders below ₹999 carry a flat ₹99 shipping fee. HIBHA reserves the right to change prices at any time.
Accepted Payments
UPI, Net Banking, Credit/Debit Cards, Wallets, and EMI options via secure payment gateways.
Secure Checkout
All transactions are encrypted using SSL technology. We never store your card details.
In the event of a pricing error, HIBHA reserves the right to cancel orders placed at the incorrect price, with a full refund issued promptly.
Orders & Cancellations
Once an order is placed, you will receive a confirmation email. HIBHA reserves the right to refuse or cancel any order at our sole discretion, including due to:
- Product unavailability or stock discrepancies
- Errors in product description or pricing
- Suspected fraudulent activity
- Inability to deliver to the specified address
Cancellations requested by the customer must be submitted within 24 hours of order placement, before the item has been dispatched. Post-dispatch cancellations are not accepted.
Intellectual Property
All content on this website — including text, images, logos, product designs, graphics, and code — is the exclusive property of HIBHA and is protected under applicable Indian and international intellectual property laws.
You may not reproduce, distribute, display, or create derivative works from any content on this site without our prior written permission.
Limitation of Liability
To the maximum extent permitted by law, HIBHA shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of your use of our website or products.
Our total liability for any claim related to a purchase shall not exceed the amount paid for the specific product giving rise to such claim.
Governing Law
These Terms & Conditions shall be governed by and construed in accordance with the laws of India. Any disputes arising out of these terms shall be subject to the exclusive jurisdiction of the courts in Jodhpur, Rajasthan.
Contact Us
For any questions or concerns regarding these Terms & Conditions, please contact our legal team:
- Email: support@hibhabags.com
- Phone: +91 86969 90999
- Address: 102, Heritage Plaza, Sardarpura, Jodhpur, Rajasthan - 342003
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Our customer care team is available 10:00AM to 7:00 PM Mon-Sun to assist with any queries.
